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IT Analyst - Desk Support (M.tech) Required at CATERPILLAR
Posted March 28, 2011
· 0 Years
Organization
For more than 85 years, Caterpillar has been building the world's infrastructure and, in partnership with our network of Cat® dealers worldwide, has helped drive positive and sustainable change on every continent. We are a global company, with hundreds of locations worldwide to serve and support our customer base, and respond quickly to their needs.
Since its inception over 80 years ago, Caterpillar has grown to be the world's largest maker of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. In partnership with our worldwide dealer network, we drive positive and sustainable change on every continent. We deliver products, services and technologies in three principal lines of business: Machinery, Engines and Financial Products. As a global, diverse technology leader, Cat commits to excellence in all that we do. We are proud to be a leader in building the world's infrastructure, and in enabling progress for millions of people around the globe.
Since its inception over 80 years ago, Caterpillar has grown to be the world's largest maker of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. In partnership with our worldwide dealer network, we drive positive and sustainable change on every continent. We deliver products, services and technologies in three principal lines of business: Machinery, Engines and Financial Products. As a global, diverse technology leader, Cat commits to excellence in all that we do. We are proud to be a leader in building the world's infrastructure, and in enabling progress for millions of people around the globe.
Role
Designation:IT Analyst - Desk Support - 8 Opening(s)
Job Description
Primarily responsible for IT Service Desk support.
This responsibility includes handling phone calls and emails from the process partners, creation of service, incident and change tickets, troubleshooting and resolving all calls at first level which includes troubleshooting calls related to Windows OS, installation of standard software, installation of printers, password resetting
Desired Profile
Primarily responsible for IT Service Desk support.
Experience:0 Years
Industry Type:IT-Hardware & Networking
Role:Tech Support Engnr
Functional Area:IT-Other
Education:UG - B.Sc - Computers,B.Tech/B.E. - Computers,BCA - Computers
PG - M.Sc - Any Specialization,M.Tech - Any Specialization,MCA - Computers
Location:Bengaluru/Bangalore, Chennai
Keywords:Desktop Support , CISSP / IT Security Training,Application support background
Contact:HR Staffing
CATERPILLAR INDIA PRIVATE LTD
Website:http://jointeamcaterpillar.com
Job Description
Primarily responsible for IT Service Desk support.
This responsibility includes handling phone calls and emails from the process partners, creation of service, incident and change tickets, troubleshooting and resolving all calls at first level which includes troubleshooting calls related to Windows OS, installation of standard software, installation of printers, password resetting
Desired Profile
Primarily responsible for IT Service Desk support.
Experience:0 Years
Industry Type:IT-Hardware & Networking
Role:Tech Support Engnr
Functional Area:IT-Other
Education:UG - B.Sc - Computers,B.Tech/B.E. - Computers,BCA - Computers
PG - M.Sc - Any Specialization,M.Tech - Any Specialization,MCA - Computers
Location:Bengaluru/Bangalore, Chennai
Keywords:Desktop Support , CISSP / IT Security Training,Application support background
Contact:HR Staffing
CATERPILLAR INDIA PRIVATE LTD
Website:http://jointeamcaterpillar.com