Opening Voice Support-L2/L3 Engnr at HCL

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

Experience: 2 - 7 Years Location: Noida Education: UG - B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization PG - M.Sc - Any Specialization,M.Tech - Any Specialization,MCA - Computers Industry Type: Telcom/ISP Role: Tech Support Engnr Functional Area: Telecom Software Desired Candidate Profile Cisco Voice Engineer L2/L3 Cisco IPT Voice • Troubleshooting and Maintenance of Cisco CallManager. • To Implement CISCO Call Manager Express and Cisco Unity Express. ,Cisco Switches • Design/Implementation and troubleshooting of Cisco Unified Communication • Troubleshooting and Maintenance of IPSLA Routers and Voice Gateways. • Configuration and troubleshooting of various Telepresence equipments on assistance to site engineers. • Experince in LAN/WAN Networking, specifically on Cisco Platform, and to some extent in Extreme LAN technlolgy. Design expertise in VoIP networks Cisco, Avaya, Nortel Passport and IPUnity. • Maintenance and troubleshooting of Cisco Telepresence devices including Codec, Telepresence Multipoint Switch,Telepresence Manager, IP Phones etc. • Maintenance of WAN Network for customers ensuring proper QOS settings for voice and video. • Coordinating and with different Service Providers like for WAN connectivity. • Coordinating with Cisco TAC for escalated issue and performing troubleshooting with TAC engineers. • Responsible for Uptime on Infrastructure side. • Backup and Restore Operations. • Installation & Configuration of CCM servers & Voice Gateways (3845) • Configuring call control protocols on Voice Gateways H.323, MGCP and SIP. Exp:2 -10 yrsLocation: NoidaCertification CCVP/CCNP voice is preferable reach me atRabi singh,[email protected] Description we are looking for Cisco voice professional ith minimum 3-8 yrs core experience in Cisco Voice product on IPT for  maintenance troubleshoiting, Design/Implementation and troubleshooting of Cisco Unified Communication. (Call manager,Unity.Gateway) Keywords: Cisco Voice,Cisco call manager,Cisco unity,Cisco gateway,Cisco IPT,Cisco IPCC Contact Details Company Name: HCL Technologies Limited Website: http://www.hcltech.com Executive Name: Rabi singh