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Openings for Continual Service Improvement Engineer At IP Soft
Organization
ABOUT IPSOFT
IPsoft is a global, industry-leading managed services company offering a complete solution to enterprise customers for outsourcing global IT operations. We offer a full range of managed services to our clients, from management at the individual component, device and network level to the analysis, design and management of complex business processes.
IPsoft's unique (and proprietary) automation technology remediates more than half of the detected exceptions in our managed client environments. We manage our customers' systems through our worldwide Network Operations Centers located in New York City (HQ), London, Amsterdam and Bangalore.
IPsoft has been solidly profitable since its inception as a company in 1998, and has roughly doubled its gross revenues for four straight years; we are on a trajectory to continue this rapid growth pace, meaning that you will have an opportunity to grow with the company.
CULTURE
IPsoft is committed to helping our employees develop their full potential in both business and technical spheres, and it is our policy to recognize excellent performance by promoting from within.
IPsoft is a fast-paced, energetic and fun place to work. We're changing the way managed services are delivered to customers, and we're looking for people who want to make a difference. The best evidence that IPsoft is a good place to work? People come to work here and stay.
If you come to work at IPsoft, you'll be working with cutting-edge technologies and the bright, driven people who develop them.
BENEFITS
In addition to highly competitive salaries, IPsoft offers its employees a generous benefits package. Most employees are also eligible for a monthly incentive bonus plan based upon individual performance.This Incentive Bonus is paid to staff in India at par with the Incentive paid to the staff in US/Europe
IPsoft is a global, industry-leading managed services company offering a complete solution to enterprise customers for outsourcing global IT operations. We offer a full range of managed services to our clients, from management at the individual component, device and network level to the analysis, design and management of complex business processes.
IPsoft's unique (and proprietary) automation technology remediates more than half of the detected exceptions in our managed client environments. We manage our customers' systems through our worldwide Network Operations Centers located in New York City (HQ), London, Amsterdam and Bangalore.
IPsoft has been solidly profitable since its inception as a company in 1998, and has roughly doubled its gross revenues for four straight years; we are on a trajectory to continue this rapid growth pace, meaning that you will have an opportunity to grow with the company.
CULTURE
IPsoft is committed to helping our employees develop their full potential in both business and technical spheres, and it is our policy to recognize excellent performance by promoting from within.
IPsoft is a fast-paced, energetic and fun place to work. We're changing the way managed services are delivered to customers, and we're looking for people who want to make a difference. The best evidence that IPsoft is a good place to work? People come to work here and stay.
If you come to work at IPsoft, you'll be working with cutting-edge technologies and the bright, driven people who develop them.
BENEFITS
In addition to highly competitive salaries, IPsoft offers its employees a generous benefits package. Most employees are also eligible for a monthly incentive bonus plan based upon individual performance.This Incentive Bonus is paid to staff in India at par with the Incentive paid to the staff in US/Europe
Role
Designation Continual Service Improvement Engineer
Job Description
IPsoft,one of the fastest growing MSPs in the world,is looking for Top Gun Continuous Service Improvement
Engineers.Well-versed with Unix commands,Kernel,shell,Perl, Bash.TCP/IP, Apache,Nagios, MySql,Tomcat, JBoss,Weblogic
,Websphere, ATG,Resin
Desired Profile
Job Description
Location:ITPL, Whitefield,Bangalore
Responsibilities
Review systems documentation, monitoring data and trends, corporate knowledge base, and recommend immediate and permanent
problems remediation and resolution.
Work both with IPsoft administrators and clients through internal ticketing system and telephone reports or teleconferences
to identify and understand recurring processes that may require automation. Collect and compile these recommendations.
Design and implement automatic processes and problem remediation using proprietary tool – IPautomata – based on other team
members input or own observations and recommendations.
Provision and implement custom scripts where applicable (batch, any shell, Perl, PHP)
Keep track of IPautomata performance, collect and compile statistical reports
Provision and implement configuration changes, both in IPautomata and on client systems.
Troubleshoot process execution problems and work with other team members to correct them.
Maintain and adjust existing automated solutions to reflect all changes in client's environments.
Correct environments configurations so that automated remediation tools could be decommissioned.
Attend internal QA conferences and make own recommendations on eliminating the "human factor", as well as getting tasks done
in the most effective way possible.
Respond to trouble-tickets via an internal application and/or phone reports.
Applying new knowledge (through training, mentoring, documented processes) to handle more difficult tasks.
Plan and document systems, respond to all inquiries of systems to which he/she is responsible.
The system engineer will use intelligence, scripting, and tools to manage change from development to testing to production
environments.
Qualifications
Well-versed with of most UNIX commands/utilities.
Fundamental understanding of a UNIX-based operating system; for example, understands job control, soft and hard links,
distinctions between the kernel and the shell.
A degree in computer science or a related field. Solid work experience can be substituted.
Familiarity with networked/ distributed computing environment concepts; for example, can use the route command, add a
workstation to a network, and mount remote filesystems.
Ability to write scripts in some administrative language (Perl, bash, sh, etc.)
Programming experience in any applicable language.
Strong interpersonal and communication skills; capable of conveying ideas and applying knowledge to challenging tasks. Open
to new ideas and technologies, and wants to learn. Writing
Technical Skills
Must Have – Linux or Solaris, TCP/IP, DNS, Apache, basic network troubleshooting, shell scripting.
Pluses - Nagios, MySQL, Java, Perl (or PHP), application servers (Tomcat, JBoss, Weblogic, Websphere, ATG, Resin),
Dell Hardware, technical certificates
Contact:
jobs.in@ ipsoft.com
Experience 3 - 8 Years
Industry Type IT-Software/ Software Services
Role System Admin
Functional Area Network Administration, Security
Education UG - B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization
PG - M.Sc - Any Specialization,M.Tech - Any Specialization,MCA - Computers
Location Bengaluru/Bangalore
Keywords Unix,Linux,Kernel, shell, Perl, PHP, Bash, TCP / IP, Apache, Nagios, MySql,Tomcat,JBoss,Weblogic, Websphere,
ATG,Resin,Java,Unix Admin,Linux admin, unix administration, linux administration
Contact Uday
IP Soft
Website http://www.ipsoft.com
Job Description
IPsoft,one of the fastest growing MSPs in the world,is looking for Top Gun Continuous Service Improvement
Engineers.Well-versed with Unix commands,Kernel,shell,Perl, Bash.TCP/IP, Apache,Nagios, MySql,Tomcat, JBoss,Weblogic
,Websphere, ATG,Resin
Desired Profile
Job Description
Location:ITPL, Whitefield,Bangalore
Responsibilities
Review systems documentation, monitoring data and trends, corporate knowledge base, and recommend immediate and permanent
problems remediation and resolution.
Work both with IPsoft administrators and clients through internal ticketing system and telephone reports or teleconferences
to identify and understand recurring processes that may require automation. Collect and compile these recommendations.
Design and implement automatic processes and problem remediation using proprietary tool – IPautomata – based on other team
members input or own observations and recommendations.
Provision and implement custom scripts where applicable (batch, any shell, Perl, PHP)
Keep track of IPautomata performance, collect and compile statistical reports
Provision and implement configuration changes, both in IPautomata and on client systems.
Troubleshoot process execution problems and work with other team members to correct them.
Maintain and adjust existing automated solutions to reflect all changes in client's environments.
Correct environments configurations so that automated remediation tools could be decommissioned.
Attend internal QA conferences and make own recommendations on eliminating the "human factor", as well as getting tasks done
in the most effective way possible.
Respond to trouble-tickets via an internal application and/or phone reports.
Applying new knowledge (through training, mentoring, documented processes) to handle more difficult tasks.
Plan and document systems, respond to all inquiries of systems to which he/she is responsible.
The system engineer will use intelligence, scripting, and tools to manage change from development to testing to production
environments.
Qualifications
Well-versed with of most UNIX commands/utilities.
Fundamental understanding of a UNIX-based operating system; for example, understands job control, soft and hard links,
distinctions between the kernel and the shell.
A degree in computer science or a related field. Solid work experience can be substituted.
Familiarity with networked/ distributed computing environment concepts; for example, can use the route command, add a
workstation to a network, and mount remote filesystems.
Ability to write scripts in some administrative language (Perl, bash, sh, etc.)
Programming experience in any applicable language.
Strong interpersonal and communication skills; capable of conveying ideas and applying knowledge to challenging tasks. Open
to new ideas and technologies, and wants to learn. Writing
Technical Skills
Must Have – Linux or Solaris, TCP/IP, DNS, Apache, basic network troubleshooting, shell scripting.
Pluses - Nagios, MySQL, Java, Perl (or PHP), application servers (Tomcat, JBoss, Weblogic, Websphere, ATG, Resin),
Dell Hardware, technical certificates
Contact:
jobs.in@ ipsoft.com
Experience 3 - 8 Years
Industry Type IT-Software/ Software Services
Role System Admin
Functional Area Network Administration, Security
Education UG - B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization
PG - M.Sc - Any Specialization,M.Tech - Any Specialization,MCA - Computers
Location Bengaluru/Bangalore
Keywords Unix,Linux,Kernel, shell, Perl, PHP, Bash, TCP / IP, Apache, Nagios, MySql,Tomcat,JBoss,Weblogic, Websphere,
ATG,Resin,Java,Unix Admin,Linux admin, unix administration, linux administration
Contact Uday
IP Soft
Website http://www.ipsoft.com
Contact
Uday