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Oppurtunity for Principal Software Engineer At SAP
Posted November 21, 2011
· 2 - 4 Years
Organization
Established in 1996, SAP India is a wholly owned subsidiary of SAP AG. SAP is a recognized leader in providing collaborative e-business solutions for all types of industries, for every market, around the world.
SAP India is a part of SAP Asia Pacific and is responsible for the sales of SAP solutions, implementation, post-implementation support, and training and certification of customers and partners. SAP India's mission is to enable companies to access the global market by offering them a wide rage of Web-enabled solutions.
For more than five years, SAP India has been delivering solutions to hundreds of successful companies. Today, SAP India is one of the fastest growing SAP subsidiaries with more than 200 customers using mySAP.com solutions. Headquartered in Bangalore, SAP India has offices in Mumbai and Delhi.
SAP India is a part of SAP Asia Pacific and is responsible for the sales of SAP solutions, implementation, post-implementation support, and training and certification of customers and partners. SAP India's mission is to enable companies to access the global market by offering them a wide rage of Web-enabled solutions.
For more than five years, SAP India has been delivering solutions to hundreds of successful companies. Today, SAP India is one of the fastest growing SAP subsidiaries with more than 200 customers using mySAP.com solutions. Headquartered in Bangalore, SAP India has offices in Mumbai and Delhi.
Role
Designation Senior / Principal Software Engineer
Job Description
PURPOSE AND OBJECTIVES
SAP IMS GRC is a global organization dedicated to delivering innovative solutions to
meet our customers unique business process needs in the area of governance, risk and
compliance.
With development and support centers across SAP Locations, we are able to leverage a
global model that utilizes the specific strengths of each location.
GRC is developing a suite of completely new products based on the latest technology
SAP has in its stack. We will also closely co-operate with partner applications, delivering a true
GRC framework
EXPECTATIONS AND TASKS
Make GRC solutions a Success with SAP Customers Worldwide
Support GRC customers on new releases and existing releases
Maintenance and Message solving: Analysis of customer and internal messages.
Differentiate between customizing errors, program errors, development requests and
consultancy. Contribute to de-escalation of escalated customer messages and customers.
Improve product quality and participate in development activities as part of product maintenance
(e.g. quality improvement projects and program corrections). Be able to handle difficult
customers and communicate effectively the action plan and next steps for the solution
independently. Be conversant with the message solving and maintenance processes.
Co-operate closely with development as well as other support organizations for
subsequent corrections and developments (e.g. Up/Down porting of notes, increasing the
solution share of Primary Support, etc.). Willingness to provide on call duties.
Product Ownership: Take on responsibility for the product (design, coding,
documentation, etc.). Stabilize and improve the product (topic/sub-topic). Maintain notes and
knowledge base. Handover execution.
Mentor role: Take responsibility for mentoring new employees. Help, organize and
motivate other colleagues. Ensure that the new employees are well trained on the IMS
procedures and processes (Quality aspects/HR policies/Admin, etc.)Review the work done by
the team members and suggest improvements, if any.
Should be able to work in highly motivated team environment
Take complete ownership of Product and has potential to address customer issues and queries,
Desired Profile
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:
B.Tech. / B.E. / MCA / M.Tech.
Sound Fundamentals of Computer Science
Good Know-how of SAP technologies like ABAP, WebDynpro for ABAP, ABAP OO
Sound Analytical and problem solving skills
Good Communications skills
Ability to manage customer escalations, Co-ordination and networking skills,
Continuous learning, Assertiveness.
WORK EXPERIENCE: 2 to 6 years of relevant experience
Experience 2 - 4 Years
Industry Type IT-Software/ Software Services
Role Software Developer
Functional Area ERP, CRM
Education UG - B.Tech/B.E.
PG - M.Tech,MCA - Computers
Location Gurgaon
Keywords Software Engineer, Senior / Principal Software Engineer
Contact SAP India PvtLtd
Website http://www.sap.com
Job Description
PURPOSE AND OBJECTIVES
SAP IMS GRC is a global organization dedicated to delivering innovative solutions to
meet our customers unique business process needs in the area of governance, risk and
compliance.
With development and support centers across SAP Locations, we are able to leverage a
global model that utilizes the specific strengths of each location.
GRC is developing a suite of completely new products based on the latest technology
SAP has in its stack. We will also closely co-operate with partner applications, delivering a true
GRC framework
EXPECTATIONS AND TASKS
Make GRC solutions a Success with SAP Customers Worldwide
Support GRC customers on new releases and existing releases
Maintenance and Message solving: Analysis of customer and internal messages.
Differentiate between customizing errors, program errors, development requests and
consultancy. Contribute to de-escalation of escalated customer messages and customers.
Improve product quality and participate in development activities as part of product maintenance
(e.g. quality improvement projects and program corrections). Be able to handle difficult
customers and communicate effectively the action plan and next steps for the solution
independently. Be conversant with the message solving and maintenance processes.
Co-operate closely with development as well as other support organizations for
subsequent corrections and developments (e.g. Up/Down porting of notes, increasing the
solution share of Primary Support, etc.). Willingness to provide on call duties.
Product Ownership: Take on responsibility for the product (design, coding,
documentation, etc.). Stabilize and improve the product (topic/sub-topic). Maintain notes and
knowledge base. Handover execution.
Mentor role: Take responsibility for mentoring new employees. Help, organize and
motivate other colleagues. Ensure that the new employees are well trained on the IMS
procedures and processes (Quality aspects/HR policies/Admin, etc.)Review the work done by
the team members and suggest improvements, if any.
Should be able to work in highly motivated team environment
Take complete ownership of Product and has potential to address customer issues and queries,
Desired Profile
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:
B.Tech. / B.E. / MCA / M.Tech.
Sound Fundamentals of Computer Science
Good Know-how of SAP technologies like ABAP, WebDynpro for ABAP, ABAP OO
Sound Analytical and problem solving skills
Good Communications skills
Ability to manage customer escalations, Co-ordination and networking skills,
Continuous learning, Assertiveness.
WORK EXPERIENCE: 2 to 6 years of relevant experience
Experience 2 - 4 Years
Industry Type IT-Software/ Software Services
Role Software Developer
Functional Area ERP, CRM
Education UG - B.Tech/B.E.
PG - M.Tech,MCA - Computers
Location Gurgaon
Keywords Software Engineer, Senior / Principal Software Engineer
Contact SAP India PvtLtd
Website http://www.sap.com