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Tech.Support for L-1,L-2 (M.tech) Required at GENPACT

Posted May 26, 2011 · 0 - 4 Years · [email protected]

Organization

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 43,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 20,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.

Role

Designation     Tech.Support for L-1,L-2 (Voice Profiles) for CCNA & MCSE ONLY - 70 Opening(s)
Hiring For     .
Job Description    

    * Responsibility of troubleshooting, networking and solving technical queries of the customers over the phone.
    * Excellent in communication Skills with command over written and spoken English.
    * Must have the ability to logically and quickly solve technical queries.
    * Should be customer centric.
    * Should be flexible to work in rotational shifts (Night).
    * Freshers and Experienced can apply.

Interested Candidates please send your resume to Sahil Bansal (HR)

--

Sahil Bansal

HR, Genpact

9911345338
Desired Profile    

    * Responsibility of troubleshooting, networking and solving technical queries of the customers over the phone.
    * Excellent in communication Skills with command over written and spoken English.
    * Must have the ability to logically and quickly solve technical queries.
    * Should be customer centric.
    * Should be flexible to work in rotational shifts (Night).
    * Freshers and Experienced can apply.

Interested Candidates please send your resume to Sahil Bansal (HR)

--

Sahil Bansal

HR, Genpact

9911345338

 
Experience:     0 - 4 Years

Industry Type:     BPO/ITES

Role:     Associate/Sr. Associate -(Technical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education:UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization,BCA - Computers
PG - M.Sc - Computers,M.Tech - Any Specialization,MBA/PGDM - Information Technology,MCA - Computers,PG Diploma - Computers

Location:Delhi, Gurgaon

Keywords:BPO, Call Center, Troubleshooting, Networking, CCNA, Customer Support Exceutive, Technical Support, Technical Voice Process, Networking, Tech Support Voice Based, Desktop Support,GNIIT, Diploma in IT, Tech Support Exceutive, MSCE, CCNA

Contact: Sahil Bansal

GENPACT
Delhi IT Park, 8h Floor, Shastri Park
Behind Shastri Park Metro Station
NEW DELHI,Delhi,India 110052

Telephone:9911345338

Email:     [email protected]
Website:http://www.genpact.com

Contact

Sahil Bansal

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